FAQ

How long does delivery take?

Orders are processed within 1–2 working days, and delivery usually takes a further 1–3 working days — so roughly 2–5 working days from the time you order. You'll find more detail in our Shipping Policy.

How do returns work?

You have 30 days to send your order back. Just get in touch with our customer service team at anna.fashion.support@gmail.com. You'll find more detail in our Returns Policy and our Right of Withdrawal.

Which payment methods do you accept?

The payment methods actually available to you are shown at checkout. There's more in our Payment Policy.

How can I track my order?

As soon as your order has been dispatched, you'll receive an email with a tracking link. You can also find everything you need on our order tracking page.